Alberta

Standards

Every standard that a non-compliance in the file was cited under, with the number of times, all years and since 2023. A standard missed often is not a verdict on any one home; the count is what the government recorded.

CCHSS Standard

Standard	All years	Since 2023	Homes
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.	742	716	343
Medication Management — Policies and procedures in Medication Management are documented and implemented.	680	630	364
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.	445	445	277
CCHSS standard 12.1	419	131	282
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.	386	361	227
CCHSS standard 1.8	379	131	263
Staff Training — Policies and procedures for Staff training are documented and implemented.	378	317	196
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.	344	344	217
CCHSS standard 16.3	327	86	235
Restraint Management and Secure Spaces — Documentation for restraint use.	325	325	216
Risk Management — Managed risk agreements are documented and implemented.	315	274	193
CCHSS standard 16.1	300	78	234
CCHSS standard 11.1	298	74	219
CCHSS standard 1.2	279	72	211
CCHSS standard 10.1	263	81	210
Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.	263	224	160
Staff Training — Documented compliance to training.	246	222	162
CCHSS standard 15.1	239	58	196
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.	237	222	165
Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.	235	235	179
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.	211	211	151
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.	205	194	158
CCHSS standard 9.2	197	29	167
CCHSS standard 16.6	184	55	147
Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.	171	171	101
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.	167	149	107
CCHSS standard 5.3	166	34	137
CCHSS standard 1.3	165	23	141
Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.	158	146	110
Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.	154	154	112
CCHSS standard 1.7	146	47	123
Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.	141	141	101
Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks	137	129	103
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.	132	132	103
CCHSS standard 9.3	131	19	114
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.	125	124	69
Quality Improvement Reporting — Reporting reportable incidents.	120	120	78
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.	119	119	98
CCHSS standard 16.4	118	21	105
Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.	110	110	91
Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.	110	100	87
Restraint Management — Documentation for restraint use.	105	54	60
CCHSS standard 1.1	104	32	85
Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.	104	98	71
CCHSS standard 6.3	99	4	93
Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.	98	98	70
Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.	94	38	47
Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.	92	92	68
Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.	89	46	53
CCHSS standard 4.4	86	48	76
CCHSS standard 1.4	82	16	72
Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.	82	74	62
Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.	74	37	38
CCHSS standard 15.2	71	23	64
CCHSS standard 16.5	71	14	65
Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.	70	70	54
CCHSS standard 19.2	69	17	62
CCHSS standard 8.1	67	5	60
Palliative and End-Of-Life Care — Palliative and End-of-Life care documentation in Care Plan.	60	26	36
Restraint Management and Secure Spaces — Restraint use is reviewed by the Interdisciplinary Team.	51	51	41
CCHSS standard 1.5	50	0	49
CCHSS standard 17.2	48	0	46
Medication Management — Annual review is inclusive as defined by the Standard.	48	0	48
Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.	45	45	26
Act and Regulation Requirements — Requirements for staffing plan are met at all times	44	44	23
Medication Management — Medication management policies and processes are inclusive as defined by the Standards.	43	0	43
Operational Processes — Policies and processes are in place as defined by the Standard.	43	0	42
Nutrition and Hydration Management — Nutrition and hydration interventions reviewed and documented in Care Plan.	41	33	29
Staff Training — Training materials are current.	41	41	32
Infection Prevention and Control — Staff have access to Infection Prevention and Control (IPC) equipment.	40	40	31
Palliative Care and End-of-Life Care — Palliative/End-of-Life Care health care providers have access to client health information.	40	40	31
Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.	39	39	28
Act and Regulation Requirements — Requirements of Staffing Plan are Met at All Times	38	38	25
Restraint Management — Secure Space usage is documented in Client's chart and Care Plan.	38	22	29
Communicable Disease and Infection Prevention and Control — Services are provided in accordance with all communicable disease, & IPC standards issued by AH .	36	0	36
CCHSS standard 18.1	34	8	34
Quality Improvement Reporting — Policies and procedures for reportable incidents are documented and implemented.	34	34	26
Act and Regulation Requirements — Director of Care	33	33	31
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Oral care assistance and bathing frequency policies and procedures are implemented.	33	33	25
Continuity of Health Care — Documented emergency preparedness, pandemic and contingency plan.	32	30	23
Assistive Equipment, Technology and Medical/Surgical Supplies — Instruction on appropriate and safe use of Operator owned equipment.	31	23	18
Restraint Management — Policies and procedures for Secure Spaces are documented and implemented.	29	12	21
Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.	27	18	23
Standardized Assessment and Person-Centred Care Planning — Physician or Nurse Practitioner reviews the Care Plan.	27	19	19
Outstanding non-Compliances related to a previous Act, Regulation or Standard — For more information, please refer to results related to Long Term Care.	26	26	9
Restraint Management — Secure Space usage is documented and reviewed by the Interdisciplinary Team.	26	10	20
CCHSS standard 14.1	25	4	25
Medication Management — Medication is reconciled upon transfer from one level of service to another.	25	0	25
Medication Management — Medication management policies and processes in place and implemented.	24	0	21
Quality Improvement — Facility/program has a quality improvement program as defined by the Standards.	24	0	24
CCHSS standard 6.1	23	1	19
Standardized Assessment and Person-Centred Care Planning — Client's or representative's lack of participation in the Care Plan is documented.	23	18	20
Medication Management — Client's Medication Management plan is reassessed.	22	18	17
Quality Improvement and Reporting — Reporting reportable incidents.	22	8	11
Palliative Care and End-of-Life Care — Documented policies and procedures for Palliative and End-of-Life Care.	21	21	17
Quality Improvement and Reporting — Policies and procedures for reportable incidents are documented and implemented.	21	2	9
Communicable Disease and Infection Prevention and Control — Policies and processes are in place to address infection, prevention and control topics.	20	0	20
Integrated Care Planning — Clients shall have an annual health team conference, including an evaluation & update of care plan.	20	0	20
CCHSS standard 5.1	19	2	19
Infection Prevention and Control (IPC) — Staff have access to Infection Prevention and Control (IPC) equipment.	18	13	15
Quality Improvement and Reporting — Quality improvement policies and programs are documented and implemented.	18	1	5
CCHSS standard 7.1	16	0	16
Continuing Care Health Service Providers — Regulated health care providers working according to HPA and relevant legislation.	15	0	15
Nutrition and Hydration Management — Client nutrition and hydration assessment completed, when concerns are identified.	15	13	10
Health Care Providers — Job descriptions and guidelines are provided for Health Care Providers.	14	14	12
Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on reporting unsafe equipment not owned by Operator.	13	9	10
Assistive Equipment, Technology and Medical/Surgical Supplies — Provided with/referred to Assistive Equipment, Technology and Medical/Surgical Supplies.	13	13	8
Client/Family Involvement in Care Planning — Policies & processes for client involvement & with clients permission others in care planning.	13	0	13
Health Care Providers — Unregulated Health Care Providers work within defined competencies.	13	13	12
Medication Management — Client is provided with medication assistance.	13	13	9
Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for assistance with oral care.	13	7	13
Quality Improvement and Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.	13	7	11
Act and Regulation Requirements — Clinical Staff On Site	11	11	10
Palliative Care and End-of-Life Care — Palliative Care and/End-of-Life Care health care providers have access to client health information.	11	11	9
18 — 18.4	10	0	10
Act and Regulation Requirements — Staff Educator	10	10	9
Concerns Resolution on Health Care — Provide written information on external complaints and concerns resolution processes.	10	10	5
Integrated Care Planning — Care plan will be inclusive as defined by the Standards.	10	0	10
Palliative and End-Of-Life Care — Documented policies and procedures for Palliative and End-of-Life Care.	10	1	9
Physician Services — Medical director ensures policies and processes are in place as required by the Standards.	10	0	10
Risk Management — Clients understand their choice to live at risk.	10	10	8
Act and Regulation Requirements — Staffing Plan in Place	9	9	8
CCHSS standard 4.1	9	0	9
Outstanding non-Compliances related to a previous Act, Regulation or Standard — For more information, please refer to results related to Supportive Living.	9	9	5
Sharing of Client Information — Sharing of Client's Health Information with other Operators providing Health Care.	9	7	8
CCHSS standard 18.2	8	0	8
Communicable Disease and Infection Prevention and Control — Policies and processes for storage & disposal of cleaners, bio hazardous waste and medical supplies.	8	0	8
Continuing Care Health Service Providers — Staff receive on-going education based on changing needs of clients & evidence based practice.	8	0	8
Life Enrichment Services — Communication of Life Enrichment Services	7	7	5
Life Enrichment Services — Qualifications of Life Enrichment personnel	7	7	7
Specialized Health Service Equipment and Medical-Surgical Supplies — Staff, clients and family care-givers using AHS equipment shall be instructed in safe use.	7	0	7
Case Management and Care Coordination — Care coordinator roles and responsibilities are inclusive as defined by the Standards.	6	0	6
Health Care Providers — Active registration is verified and documented for Regulated Health Care Professionals.	6	6	6
Health Care Providers — Health Care Aides meet competency requirements.	6	6	5
Integrated Care Planning — Care plan reviews include an evaluation of the overall effectiveness of the care plan	6	0	6
Integrated Care Planning — Clients have one current, written, integrated care plan.	6	0	6
Integrated Care Planning — Home care clients’ care plans are reviewed and updated annually, or more often as needs change.	6	0	6
Medication Management — Option of Medication Reminders or Medical Assistance for self-administering medications.	6	6	6
Nutrition and Hydration Management — Registered dietitian included in nutrition and hydration assessment.	6	4	6
Oral Care Assistance and Bathing Frequency — Oral care assistance and bathing frequency policies and procedures are implemented.	6	3	5
18 — 18.3	5	0	5
Client Access to Information — Updated information is provided to Client.	5	5	4
Health Care Providers — Operator maintains evidence of competency for Health Care Aides.	5	5	5
Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks.	5	4	5
Standardized Assessments — Documented strategies to mitigate and manage risk shall be in place.	5	0	5
Standardized Assessments — RAPS/CAPS reviewed and considered when preparing the client care plan.	5	0	5
Therapeutic Nutrition and Hydration — Client’s identified needs shall be addressed in the care plan. Needs are defined by the Standards.	5	0	5
Case Management and Care Coordination — System wide case management policies and processes are in place.	4	0	4
Client Concerns — Concerns resolution process in place that is fair and timely.	4	0	4
Health Care Providers — Unregulated Health Care Providers are supervised.	4	2	4
Integrated Care Planning — Changes to the care plan are documented.	4	0	4
Operational Processes — Policies & processes to ensure provision of services reflects changing characteristics of clients.	4	0	4
Oral Care Assistance and Bathing Frequency — Documented bathing preference in Care Plan.	4	3	3
Physician Services — Facility has a medical director.	4	0	4
Standardized Assessments — Home care clients assessed using the RAI/HC assessment according to Alberta Health timeline.	4	0	4
Act and Regulation Requirements — Charge Nurse	3	3	3
Act and Regulation Requirements — Nurse Practitioner or Physician	3	3	3
Infection Prevention and Control — Access to Infection Prevention and Control (IPC) policies and procedures.	3	3	3
Integrated Care Planning — LTC clients’ care plans are reviewed and updated every 3 months, and as needs change.	3	0	3
Medication Management — Overall medication utilization of LTC facilities shall be reviewed annually for appropriateness.	3	0	3
Promoting Wellness — Continuing Care Health Services planned in a manner that promotes wellness for the client.	3	0	3
Reporting — Reportable incidents reported in accordance with AHS guidelines.	3	0	3
Act and Regulation Requirements — Administrative Leader	2	2	2
Case Management — Clients are provided with contact information regarding Care Plans.	2	2	1
Client Health Information — Policies and processes in place for the appropriate sharing of client health information.	2	0	2
Palliative Care and End-of-Life Care — Client is informed of palliative and end-of-life care.	2	2	2
Palliative Care and End-of-Life Care — Client is informed of palliative care and end-of-life care.	2	2	2
Palliative and End-Of-Life Care — Palliative/End-of-Life Care health care providers have access to client health information.	2	0	1
Promoting Wellness — Continuing Care Health Services provided in a manner that promotes wellness for the client.	2	0	2
Quality Improvement and Reporting — InterRAI assessment data collected and reported according to guidelines.	2	0	2
Specialized Health Service Equipment and Medical-Surgical Supplies — Policies & processes ensure equipment is in safe working condition & used according to manufacturer.	2	0	2
Standardized Assessments — Assessments and care planning will commence and be completed according to the RAI timeframes.	2	0	2
Therapeutic Services — Clients assessed for therapeutic service needs which may include PT, OT and rec.	2	0	2
Access to Physician or Nurse Practitioner Services — Physician to act as a medical director. Procedure to access on-call Physician or Nurse Practitioner.	1	0	1
Act and Regulation Requirements — Provision of Staffing Plans	1	1	1
CCHSS standard 3.1	1	0	1
Case Management and Care Coordination — Clients have a health care provider responsible for coordinating & integrating services.	1	0	1
Case Management and Care Coordination — Clients shall be informed of how to access their case manager.	1	0	1
Client Access to Information — Information is provided about Health Care, services and responsibilities.	1	1	1
Client/Family Information and Feedback — Access to written information on health services offered by facility e.g. associated charges.	1	0	1
Continuing Care Health Service Providers — Policies & processes shall define appropriate competencies for unregulated health care providers.	1	0	1
Health Care Providers — Active registration is verified and documented for Regulated Health Care Providers.	1	1	1
Infection Prevention and Control (IPC) — Documented procedure on how to contact IPC/Public Health.	1	0	1
Nurse Practitioners — Policies and processes are in place related to Nurse Practitioners.	1	0	1
On-Call Access to Physician or Nurse Practitioner Services — Access to Physician or Nurse Practitioner Services	1	1	1
Physician Services — Physicians collaborate with the medical director of the facility.	1	0	1
Standardized Assessments — Health care professionals consulted in the development of the client care plan where appropriate.	1	0	1
Standardized Assessments — LTC needs assessed using the RAI/2.0 tool according to AHS timelines.	1	0	1
Therapeutic Nutrition and Hydration — Clients assessed for nutrition and hydration needs.	1	0	1
Therapeutic Nutrition and Hydration — Registered dietician/ nutritionist included in care planning process and provides services.	1	0	1

Public Health

Standard	All years	Since 2023	Homes
standard not recorded in the file	649	7	183
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning	284	0	205
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process	255	0	205
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation	246	0	172
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces	166	0	137
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment	118	0	91
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation	102	0	84
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Hair Salon	18	0	18
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Quality of Care Monitoring	8	0	8
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Public Health Act: Interfering with an Executive Officer	1	0	1

Accommodation Standard

Standard	All years	Since 2023	Homes
Water Temperature — Safe water temperatures	555	172	345
Continuation of Services — Practicability, communication and review of plans	493	247	328
Maintenance Requirements — Preventative and corrective maintenance	436	179	271
Safety Requirements — Accommodation in safe condition	401	134	244
Maintenance Requirements — Accommodation is maintained	387	136	221
Continuation of Services — Contingency plans	287	164	201
Water Temperature — Therapeutic tub temperature checks	250	35	152
Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures	234	77	172
Cleaning Requirements — Regularly scheduled cleaning of all areas	228	76	152
Nutritional Requirements — Quality and quantity of food, communication of menu/times	225	75	141
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system	187	46	120
Menu Requirements — Record of meals served	153	41	117
Nutritional Requirements — Menu approved by qualified professional	147	74	95
Concerns and Complaints — Written processes for managing concerns and complaints	137	137	108
Continuation of Services — Practicability, communication, and review of plans	135	92	105
Menu Requirements — Menu substitutions communicated and made from same food group	130	33	90
Cleaning Requirements — Clean and comfortable environment	121	69	92
Concerns and Complaints — Concerns and complaints resolution	120	72	81
Act and Regulation Requirements — REG- Current fire inspection report	114	14	58
Information Respecting the Supportive Living Accommodation — Terms of residential services agreement	110	2	84
Residents Personal Affairs — Communication of processes	107	2	80
Criminal Record Checks — Completion of criminal record checks	104	23	73
Resident Safety and Security — Incident reporting	102	27	86
Menu Requirements — Resident consultation on meal times	97	79	75
Menu Requirements — Resident feedback into meals, fluids and snacks	91	35	65
Privacy and Personal Information — Protection of information and privacy	86	45	64
Prevention of Abuse — Education on prevention, identification and reporting abuse	85	18	64
Information Respecting the Supportive Living Accommodation — Accommodation information provision	78	6	64
Information Respecting the Supportive Living Accommodation — Signed residential services agreement	69	2	45
Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures	69	37	52
Menu Requirements — Variety, choice and resident food preferences	66	22	52
Resident Safety and Security — Mandatory reporting	65	64	56
Medication Assistance or Reminders — Self administration, secure storage, training, and error reporting	60	13	51
Laundry — Condition of laundry facilities	59	38	44
Safety Requirements — Accommodation is in safe condition	59	59	48
Trust Accounts — Written policy for trust accounts	58	58	53
Contracted Services — Minimum contract requirements	55	21	42
Social or Leisure Activities — Resident needs, feedback and opinions considered	51	26	43
Personal Choice Services — Appropriate areas, qualifications, and resident needs considered	40	22	37
Information Respecting the Accommodation — Signed residential services agreement	38	38	33
Menu Requirements — Variety, choice, and resident food preferences	38	13	30
Trust Accounts — Trust account records	38	0	30
Cleaning Requirements — Cleaning procedures	37	15	25
Information Respecting the Accommodation — Terms of residential services agreement	37	37	31
Residents Personal Affairs — Requirements for written processes	37	1	29
Cleaning Requirements — Odour control	36	18	24
Information Respecting the Accommodation — Accommodation information provision	35	34	29
Prevention of Abuse — Written processes regarding prevention and reporting of abuse	35	15	21
Resident Safety and Security — Maintenance and inspection of security systems	35	13	26
Resident Safety and Security — Monitoring and accounting for residents	34	17	27
Act and Regulation Requirements — ACT- Licence is posted in the accommodation	29	20	24
Resident Safety and Security — Suitability, maintenance and inspection of emergency call/communication system	28	28	25
Risk Management — Review of managed risk agreements	27	7	25
Prevention of Abuse — Information provision on preventing and reporting abuse	26	8	16
Information Respecting the Long Term Care Accommodation — Signed residential services agreement	24	0	16
Information Respecting the Long Term Care Accommodation — Terms of residential services agreement	24	0	19
Privacy and Personal Information — Written processes, training and information provision	23	6	16
Resident Safety and Security — Training on security, communication and emergency call systems	23	15	17
Job Descriptions — Job description requirements	22	10	14
Menu Requirements — Resident feedback into meals, fluids, and snacks	21	10	12
Prevention of Abuse — Education on prevention, identification, and reporting abuse	21	7	10
Resident and Family Involvement — Requirements when no resident and family council in place	21	20	15
Nutritional Requirements — Provision of meals, fluids and nutrition	20	20	18
Act and Regulation Requirements — REG- Current and up-to-date insurance coverage	19	13	19
Trust Accounts — Opening and maintaining trust accounts	18	0	12
Bedding — Quality and regularly scheduled bedding and towel changes	17	6	15
Safeguarding of Resident Property — Communication of policy for safeguarding of resident property	17	17	14
Job Descriptions — Job descriptions for each employee	16	10	10
Resident Safety and Security — Training on security, communication, and emergency call systems	16	4	12
Environmental Requirements — Comfortable and safe temperature	15	6	12
Residents Personal Affairs — Written process on involvement in resident personal affairs	15	0	11
Residents' Personal Affairs — Communication of processes	15	14	7
Residents' Personal Affairs — Requirements for written processes	15	14	9
Safeguarding of Resident Property — Written processes for safeguarding property	15	15	14
Safety and Security — Policies and procedures	15	0	10
Act and Regulation Requirements — REG- Current health inspection report	14	4	12
Window Coverings — Appropriate window coverings	14	1	8
Safety and Security — Employee access to policies and procedures	13	2	10
Water Temperature — Qualifications of water system personnel	13	6	11
Nutritional Requirements — Menu approved by registered dietitian	12	12	10
Residents' Personal Affairs — Written process on involvement in resident personal affairs	12	11	4
Safeguarding of Resident Property — Written policy for safeguarding personal possessions	12	12	12
Trust Accounts — Communication of policy for trust accounts	12	12	12
Family and Resident Involvement — Communication with residents and representatives	10	10	7
Resident and Family Involvement — Resident involvement in decision making	10	9	3
Information Respecting the Long Term Care Accommodation — Accommodation information provision	9	0	5
Act and Regulation Requirements — REG- Zoning approval	8	0	7
Medication Assistance or Medication Reminders — Self administration, secure storage, training, and error reporting	8	8	5
Menu Requirements — Resident feedback for meals, fluids, and snacks	8	8	6
Resident and Family Involvement — Communication with residents and representatives	8	7	2
Social or Leisure Activities — Communication of activities	8	2	7
Social or Leisure Activities — Qualifications of personnel	8	4	8
Assessment — Resident assessments	7	1	4
Criminal Record Check — Completion of criminal record checks	6	6	4
Family and Resident Involvement — Requirements when no resident and family council in place	6	6	4
Risk Management — Acknowledgement of risk	6	0	5
Family and Resident Involvement — Resident involvement in decision making	5	5	3
Laundry — Laundry service or facilities provided	5	1	2
Residents' Personal Affairs — Requirements for written policy	5	5	5
Act and Regulation Requirements — REG- Documentation of compliance with the Safety Codes Act	4	1	4
Building Code Requirements — Structural changes meet Alberta Building Code	4	1	4
Family and Resident Involvement — Requirements for existing resident and family councils	4	4	4
Bedding — Bedding and towels meet resident needs	3	3	3
Personal Laundry Services — Condition of laundry facilities	3	3	2
Bedding — Quantity and as needed bedding and towel changes	2	0	2
Building Code Requirements — Population changes meet Alberta Building Code	2	0	1
Certificate — Certificate is posted	2	0	2
Insurance — Evidence	2	1	2
Reassessment — Resident reassessments	2	1	2
Resident and Family Involvement — Requirements for existing resident and family councils	2	2	2
Residents' Personal Affairs — Written policy on involvement in resident personal affairs	2	2	2
Risk Management — Managed risk agreements	2	2	2
Trust Accounts — Closing trust accounts	2	0	2
General Information — General information provision	1	0	1
Insurance — Liability insurance	1	0	1
Outstanding non-Compliances related to a previous Act, Regulation or Standard — For more information, please refer to results related to Supportive Living.	1	1	1
Policies Respecting Safety and Security — Employee access to policies and procedures	1	1	1
Residents' Personal Affairs — Communication of policy	1	1	1
Safeguarding of Personal Possessions — Written processes for safeguarding personal possessions	1	0	1

RFCA

Standard	All years	Since 2023	Homes
Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents	128	1	113
Duties of an Operator — Establish a Written Process for Addressing Concerns	116	1	103
Duties of an Operator — Provide Copies of Process to Address Requests and Concerns	70	1	64
Duties of an Operator — Provide Inspection Results	46	0	44
Duties of an Operator — Take all Concerns into Consideration	43	1	33
Duties of an Operator — Designate a Facility Representative	28	1	26
Duties of an Operator — Documents Concerns and Proposed Solutions	25	1	19
Establishment of a Resident and Family Council — Notice of Meeting Posted	22	1	22
Establishment of a Resident and Family Council — Post a Notice	15	0	14
Duties of an Operator — Attend all Meetings	14	0	13
Establishment of a Resident and Family Council — Notice Remains Posted	12	0	12
Establishment of a Resident and Family Council — Provide Copies of Notice	10	0	10
Duties of an Operator — Consult with Resident and Family Council	8	1	7
Duties of an Operator — Convene Meeting Before End of Seventh Month	5	0	5
Duties of an Operator — Provide Complaints Officer Contact Information	3	0	3

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. How this is built.